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Joined: 9/18/2007
Posts: 15
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I bought a Tracker Grizzly about 6 weeks ago. I've been having a lot of problems with it. Mostly bad welds and rivets popping loose. I'm going to try to get the dealer to replace the boat as defective. Has anyone here had experience with these boats? Is it likely that I just got a bad one? I like the design and Tracker always had a good reputation. The last 6 weeks have made me more than a little nervous about Tracker quality. Any thoughts?
The reason there are so many old cynics in the world is, cynics live longer.
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Joined: 3/14/2008
Posts: 2325
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If you have any problems with the dealer, go straight to the manufacturer. If they give you any problems, then contact your local TV station. Most have a section that deals with consumer complaints and when they start asking questions, all the problems seem to just disappear. Good luck.
May GOD bless your hunting days, the Thumb MI
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Joined: 9/30/2007
Posts: 5005
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If it is only six weeks old, I would take it back and insist on my money back or a replacement and keep on them until you are satisfied.
Topgun----30-06
NAHC LM
NWTF
NRA
US Army Vet Corp SP5 68-71
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Joined: 9/18/2007
Posts: 15
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I'm going there today to talk to the manager. I don't think the corporate office will be much help. I wrote a letter to them about another issue and never got a response. I guess my concern now is the reliability of Tracker boats in general. Maybe I just got one built on a Monday, but, if they have a quality control department, it should have been caught.
The reason there are so many old cynics in the world is, cynics live longer.
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Joined: 9/17/2007
Posts: 3457
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I had one for years, and never a problem with it. Sold it to a buddy of mine, and he loves it. Sounds like you just got a dud. Happens from time to time.. .
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.............Void in Rhode Island..............
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Joined: 9/17/2007
Posts: 6102
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Yep ! Kinda like when I got Quailman !!!
ALL THE WAY ! NEVER QUIT !! NO MAN SHALL BE LEFT BEHIND !!! Sgt Clyde Walls US Army Retired Canton, Georgia 100% disabled VET, Member American Gunsmithing Association, LM NAHC,LM Whittington Center, LM DAV
For I am DEATH, I ride a dark horse, and I bring HELL as my companion.
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Joined: 9/18/2007
Posts: 15
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Thought I should give an update. After talking to the manager at the local dealership, I was assured he would look into the situation and get back to me. He did call me back the next day and told me the boat was being repaired. That was 11 days ago. They had already had the boat a week. I stopped there this morning and no one could tell me anything. I sent an e-mail to the manager tonight when I got home from work. Told him that if this boat was such a wreck that it couldn't be repaired in three weeks, I wanted my money back. There is no way I'm going to feel safe in that thing. I've been very patient........until now.
The reason there are so many old cynics in the world is, cynics live longer.
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Joined: 9/18/2007
Posts: 15
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This Tracker dealer in Auburn , NY can't keep track of all of his lies. First he said they had pulled the floor and checked all the welds the first time I brought it in. Now he admits that they didn't. He called on the 9th and told me the boat was almost ready. Today he told me they had just gotten the floor pulled up two days ago. Now he says he needs to talk to a regional warranty manager to see what they want to do. Probably more BS. I guess it's time to talk to a lawyer. No wonder no one wants to buy American anymore.
The reason there are so many old cynics in the world is, cynics live longer.
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Joined: 9/18/2007
Posts: 15
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I put this in the hands of the Better Business Bureau. I also sent letters to corporate offices of Tracker and Bass Pro. Maybe I'll have a boat to use by spring. I'm thinking if they don't refund my money and give me another boat, I'll trade it in somewhere for a different brand. Maybe I had a "dud", but, after getting jerked around and lied to by this dealer, I wouldn't want to depend on them for warranty.
The reason there are so many old cynics in the world is, cynics live longer.
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Joined: 9/18/2007
Posts: 15
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Tracker finally responded to the Better Business Bureau. It looked like a form letter about how they are working with the dealer to come to an amicable solution. I would imagine Tracker does a lot of this. I suppose the next step will have to be the State Attorney General's office. Tracker and Bass Pro corporate offices didn't even have the courtesy to reply to my letters. I used to think Bass Pro was an honest business.
The reason there are so many old cynics in the world is, cynics live longer.
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Joined: 6/5/2009
Posts: 135
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should have bought a WAR EAGLE then you wouldn't have had an issue, I would still talk to a lawyer and make sure you get your money back then go look at a different boat company to give your business to. its sad that the local business cry they cant get support from people but they have all seemed to have forgot what customer service truely is.
Life member since 92,
a hunter of feathers that goes QUACK!!!!!!!
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Joined: 9/18/2007
Posts: 15
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JeffE wrote:"should have bought a WAR EAGLE then you wouldn't have had an issue, I would still talk to a lawyer and make sure you get your money back then go look at a different boat company to give your business to. its sad that the local business cry they cant get support from people but they have all seemed to have forgot what customer service truely is.
Life member since 92,
a hunter of feathers that goes QUACK!!!!!!!" Nearest War Eagle dealer to me is a couple hundred miles. I will be looking for another brand.
The reason there are so many old cynics in the world is, cynics live longer.
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